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Privacy Policy – MelodyTailor

1. Who we are
MelodyTailor creates personalized songs based on your stories and emotions. We are based in Budapest, Hungary.

2. What data we collect
We collect only the data we need to create and deliver your song and run our service, for example:

  • Contact details: name, email address, billing address.
  • Order details: chosen plan, payment status, delivery preferences.
  • Story details: the text you send us about your memories, relationships, events and emotions.
  • Technical data: IP address, device information, basic analytics (pages visited, time on site).


3. How we use your data
We use your data to:

 

  • Process your order and payment.
  • Create your personalized song based on your story.
  • Deliver your song (for example by email or download link).
  • Communicate with you about your order, support and updates.
  • Improve our website and services (for example by analytics).
  • Comply with legal and tax obligations.


        We do not sell your personal data.

4. Story content and songs
Your story is sensitive and personal. We treat it with care:

  • We use your story only to write and produce your song.
  • We may keep a copy of your story and the final song file in our secure systems for backup, proof of work and customer support.
  • We will not publish or share your story or song publicly without your clear written consent.
  • If you give us permission to use your song or parts of your story as a sample or testimonial, we will always discuss this with you first.


5. Legal basis (EU / GDPR)
If you are in the EU, we process your data based on:

  • Performance of a contract: to create and deliver your song.
  • Legal obligation: to keep invoices and tax records.
  • Legitimate interest: to improve our service and prevent fraud.
  • Consent: for optional things like marketing emails or using your song as a sample.


You can withdraw your consent at any time.

6. How long we keep your data
We keep your data only as long as needed:

  • Order and invoice data: kept for the period required by law (for example tax rules).
  • Story text and song files: kept as long as needed to provide support and allow you to re-download, unless you ask us to delete them (where legally possible).
  • Analytics data: kept for a limited time to improve our site.


7. Sharing your data
We share your data only with trusted third parties that help us run MelodyTailor, for example:

 

  • Payment providers (such as PayPal or card processors).
  • Website and hosting providers (such as Wix and their sub-processors).
  • Email and communication tools.
  • Professional advisors (for example accountants, if needed).


These partners only get the data they need to do their job and must protect it.

8. International transfers
Our service providers may store or process data outside your country. When this happens, we take steps to ensure your data is protected according to applicable laws (for example, using standard contractual clauses in the EU).

9. Your rights
Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Ask us to delete your data (where legally possible).
  • Restrict or object to certain types of processing.
  • Receive a copy of your data in a portable format.
  • Lodge a complaint with your local data protection authority.


To use these rights, contact us at: melodytailor2026@gmail.com

10. Cookies and tracking
We may use cookies and similar technologies to:

  • Make the site work properly (for example, keeping items in your cart).
  • Remember your preferences.
  • Measure traffic and usage (analytics).


You can control cookies through your browser settings. Some parts of the site may not work correctly without essential cookies.

11. Marketing
We may send you emails about new offers or updates only if you have given us permission.
You can unsubscribe at any time by clicking the link in the email or contacting us.

12. Security
We take reasonable technical and organizational measures to protect your data against loss, misuse, and unauthorized access. No system is 100% secure, but we work to keep your information as safe as possible.

13. Contact
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
MelodyTailor
Email: melodytailor2026@gmail.com
Location: Budapest, Hungary

14. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date.

Last updated: 29 May 2026

 

 

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